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Manager, Tenant Coordination

Santa Monica Corporate
Posted Feb 14, 2020

Position Description:

As a member of the Tenant Coordination team, the Manager, Tenant Coordinator is responsible for overseeing the review and approval of tenant store designs and plans.  The Manager, Tenant Coordinator will be responsible for a number of properties and to coordinate all tenant improvement construction projects at operating centers. The Manager, Tenant Coordinator will collaborate with other disciplines under the direct supervision of the AVP, to open businesses on time with the fewest difficulties.

Essential Job Functions:
•Enforce Tenant Coordination processes, procedures and standards for management, quality and efficiency in tenants design, construction and life safety. 
•Review tenant’s lease construction exhibits.
•Work with Leasing to provide support and develop the relationships necessary to handle all of the tenant’s needs as it relates to planning, budget, design, and construction. 
•Work with other AVP’s and Sr. Managers in other company departments to accomplish development projects.
•Understand, enforce and update the company technical specifications.
•Work with the AVP to establish the conceptual budget for tenants where landlord work is involved.
•Monitor, maintain and enforce approved tenant criteria.
•Mentor with the AVP on development projects. Maintain an ongoing and comprehensive project tenant schedule.
•Manage the consultants for tenant construction projects.
•Direct and manage the tenant plan check and permit process.
•Issue Requests for Proposals (RFP’s) to qualified general contractors for each tenant construction project.
•Engage general contractor and other prime contractors/vendors for tenant construction projects including all contract creation and negotiation on redemise work; gray box and vanilla box tenant projects up to $500k.
•Manage all tenant contractors on the project.
•Coordinate all tenant preconstruction meetings and construction meetings.
•Coordinate all tenant tie-ins to landlord system.
•Manage the project general contractor through the completion of construction and closeout.
•Coordinate tenant schedules and design with Development, Design and Construction where necessary to ensure smooth flow of timely delivery and completion of tenant spaces.
•Oversee and conduct tenant construction owner, architect, contractor (OAC) meetings.
•Close out tenant construction projects by providing Legal with all documents, fees, charges, lien wavers, balance reports, as builts and other construction related items necessary for Legal to close out projects and return tenant allowances.
•Work hand-in-hand with the mall personnel to review all tenant drawings and coordinate the tenant construction process.
•Keep master copies of documents that are sent to tenants, contractors, architects, etc. such as the tenant criteria handbook and contractor’s rules and regulations.
•Work closely with Property Management, Operations and Leasing to coordinate the tenant construction process and facilitate timely construction projects.
•Responsible for daily upkeep of project status updates in O2C.
•Consistently demonstrate the ability to complete TI and LL’s work on time and ahead of schedule.
•All other duties as assigned.

Requirements and Qualifications:
•Bachelor’s Degree in Design, Architecture, Construction Management or related field.
•Proven, valuable experience within the organization and the Tenant Coordination department.
•Minimum three years’ experience working as a tenant coordinator in the retail shopping center industry, or an equivalent experience in the design or construction industry.
•Ability to read and comprehend construction and legal documents.
•Architectural background and a sense of style and design are necessary. Construction background is helpful.
•Must be willing to travel between local properties and some out of state.
•Experience working on AutoCAD preferred, but not required.
•All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.