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Re-Opening Resources

Operational Re-Opening Guide

As communities across the country begin to plan – and in some cases, take steps toward – re-opening for business, Macerich is looking ahead.
 
We’re excited to share our initial operational plans to support the return to business: the time when stores, restaurants, and experiences at our properties will be able to say, “Welcome Back!” Macerich properties are where people want to go for connection as well as commerce, and we are eagerly anticipating how and when we can return to this important place in people’s lives.

We hope you will take a look at our plans for putting everyone at ease as our properties re-open.

RE-OPENING PLAN


On-Mall Re-Opening Signage Guide

As we start to re-open our centers, it is important to effectively communicate to ensure the health and well-being of our shoppers, retailers and our local community members. View our sample signage package created to help welcome our customers back to our centers and serve as another touch point to highlight proper social distancing protocol.

Samples included are not representative of each shopping center's specific state ordinances. This document is a sampling and not inclusive of all property signage. 

 VIEW HERE 


Curbside Pickup

Macerich has developed a plan to support any of our retail partners wishing to offer Curbside Pickup at properties, where regulations allow. We continue to monitor local, national and global health organization recommendations and will adjust this service as necessary to ensure the well-being of our shoppers, merchants and employees.  

 READ MORE 


Properties

Open Properties

Arizona
Arrowhead Towne Center*
Biltmore Fashion Park*
Chandler Fashion Center*
Desert Sky
Kierland Commons*
La Encantada*
Paradise Valley Mall*
SanTan Village*
Scottsdale Fashion Square*
Superstition Springs Center*

California
Arden Fair*
Broadway Plaza*
Fashion Fair*
Inland Center*
La Cumbre*
Lakewood Center*
Los Cerritos Center*
Pacific View*

Mall of Victor Valley*
Santa Monica Place*
Stonewood Center*
The Oaks*
Village at Corte Madera*
Vintage Faire Mall*

Colorado
FlatIron Crossing*
Twenty Ninth Street*

Connecticut
Danbury Fair Mall*

Illinois
Fashion Outlets Chicago*
SouthPark Mall
The Shops at North Bridge*

Indiana
Eastland Mall

Iowa
Northpark Mall
Southridge Mall

Kentucky
Towne Mall

New Jersey
Deptford Mall*
Freehold Raceway Mall*

New York
Atlas Park*
Green Acres*
Fashion Outlets of Niagara Falls USA*
Wilton Mall*

Oregon
Valley River Center*
Washington Square*

Texas
South Plains Mall*

Virginia
Tysons Corner Center*
Valley Mall

*Curbside Pickup also offered

Curbside Pickup Only

New York
Kings Plaza
Queens Center


Additional Resources

Industry Guides

As an additional resource, we have included links to connect you with operational guidelines and checklists from groups with industry expertise like the National Retail Federation and the National Restaurant Association.

 NRF OPERATION OPEN DOORS 

 NATIONAL RESTAURANT ASSOCIATION GUIDE 


We're Dedicated to Your Well-Being

There is no higher priority than the health and wellness of our guests, employees, retailers, and communities. That’s why we are monitoring the current situation of the novel coronavirus (COVID-19) and taking preventive actions. We want you to feel confident when visiting our properties. We recognize that places where people gather, like shopping centers, need to be clean, welcoming and safe.  

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CARES Act & Small Business Resources

As businesses of all kinds navigate the challenges presented by COVID-19, we have assembled informative resources that are available to help you during this difficult situation.  

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