For Our Retailers and Brand Partners Welcome Back

Re-Opening Resources

Operational Re-Opening Guide

As communities across the country begin to plan – and in some cases, take steps toward – re-opening for business, Macerich is looking ahead.
We’re excited to share our initial operational plans to support the return to business: the time when stores, restaurants, and experiences at our properties will be able to say, “Welcome Back!” Macerich properties are where people want to go for connection as well as commerce, and we are eagerly anticipating how and when we can return to this important place in people’s lives.

We hope you will take a look at our plans for putting everyone at ease as our properties re-open.


On-Mall Re-Opening Signage Guide

As we start to re-open our centers, it is important to effectively communicate to ensure the health and well-being of our shoppers, retailers and our local community members. View our sample signage package created to help welcome our customers back to our centers and serve as another touch point to highlight proper social distancing protocol.

Samples included are not representative of each shopping center's specific state ordinances. This document is a sampling and not inclusive of all property signage. 


Curbside Pickup

Macerich has developed a plan to support any of our retail partners wishing to offer Curbside Pickup at properties, where regulations allow. We continue to monitor local, national and global health organization recommendations and will adjust this service as necessary to ensure the well-being of our shoppers, merchants and employees.  



Open Properties

Arrowhead Towne Center*
Biltmore Fashion Park*
Chandler Fashion Center*
Desert Sky
Kierland Commons*
La Encantada*
Paradise Valley Mall*
SanTan Village*
Scottsdale Fashion Square*
Superstition Springs Center*

Arden Fair*
Broadway Plaza*
Fashion Fair*
Inland Center*
La Cumbre*
Lakewood Center*
Los Cerritos Center*
Pacific View*

Mall of Victor Valley*
Santa Monica Place*
Stonewood Center*
The Oaks*
Village at Corte Madera*
Vintage Faire Mall*

FlatIron Crossing*
Twenty Ninth Street*

Danbury Fair Mall*

Fashion Outlets Chicago*
SouthPark Mall
The Shops at North Bridge*

Eastland Mall

Northpark Mall
Southridge Mall

Towne Mall

New Jersey
Deptford Mall*
Freehold Raceway Mall*

New York
Atlas Park*
Green Acres*
Fashion Outlets of Niagara Falls USA*
Kings Plaza*
Queens Center*
Wilton Mall*

Valley River Center*
Washington Square*

South Plains Mall*

Tysons Corner Center*
Valley Mall

*Curbside Pickup also offered

Additional Resources

Industry Guides

As an additional resource, we have included links to connect you with operational guidelines and checklists from groups with industry expertise like the National Retail Federation and the National Restaurant Association.



We're Dedicated to Your Well-Being

There is no higher priority than the health and wellness of our guests, employees, retailers, and communities. That’s why we are monitoring the current situation of the novel coronavirus (COVID-19) and taking preventive actions. We want you to feel confident when visiting our properties. We recognize that places where people gather, like shopping centers, need to be clean, welcoming and safe.  


CARES Act & Small Business Resources

As businesses of all kinds navigate the challenges presented by COVID-19, we have assembled informative resources that are available to help you during this difficult situation.  


Updated October 19, 2020