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Associate, Property Management (Lakewood & Stonewood)

Lakewood Center
Posted Jul 30, 2019

Position Description:

The Associate, Property Management, will assist to ensure execution of Macerich’s policies and procedures and promote outstanding customer service. The Associate, Property Management will possess a strong understanding of financial reporting and desire to learn property management.

Essential Job Functions:

•Assist the mall team in the implementation of all strategic initiatives including, but not limited to: Strategic Plans, Business Plans, Business Initiative Programs, Strategic Partnership Programs, and Impact Planning.
•Work closely with Property Manager and Operations Manager to insure all capital and major projects are on schedule and adhere to budget.
•Assist the mall team in regular reviews, evaluations and updates of the strategic and business plans, and forecasts.
•Coordinate with Leasing, Business Development, and Shared Services in the preparation and continuous evaluation of the property forecast. Take the lead in working closely with all parties to promptly address any significant forecast variances.
•Partner with Shared Services in the specific procedures of the billing and collection process.
•Follow Company procedures relating to late charges, letters of default, tenant inquiries, and tenant deliverables and correspondence.
•Perform analytical review of sales report and completion of sales variance report.
•Work in partnership with the Operations Manager, Security and contracted security provider to ensure a safe and pleasant shopping environment and preservation of the center’s physical assets. 
•Ensure performance of housekeeping and maintenance contractors, as well as other key partners, meets company expectations.
•Assist with bids and executes property maintenance contracts.
•Assist with bids and executes property maintenance contracts.
•Monitor monthly financial statements. Manage expense variances.
•Analyze incident reports, assessing risk, and make recommendations for improvements.
•Foster strong working relationships with law enforcement, city departments, and appropriate community organizations.
•Work with the marketing Manager and support the Marketing department in its role of generating traffic and sales and forging stronger relationships with our key audiences.
•Establish and maintain positive alliances with retailers and understand their business in order to maximize sales productivity and success.
•Provide support to Leasing efforts, coordinating with them to ensure that the correct balance between income generation and merchandise mix is achieved for the center’s short- and long-term benefit.
•Participate in the relationships between the Tenant Coordination and Real Estate departments and the property, customer, contractor, community, and city departments.
•Work with the Property Manager to align, focus, and unleash the talents of each member of the mall team to increase value to the property.


•A college degree is required.
•Advanced knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
•Must possess a valid driver’s license.
•All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.