Operational Excellence
Macerich brings exceptional operational management to its portfolio of regional shopping centers – a point of difference that dials up performance for properties that already are defined by dominant market shares, strong long-term growth prospects and powerful customer bases.  

The company’s shopping and dining environments – from the outdoor allures of Tucson’s La Encantada to the suburban draw of Freehold Raceway Mall in northern New Jersey – are tuned to the preferences of shoppers and retailers. In top form, no matter what the season, Macerich properties are fresh settings that offer cleanliness and convenience, most-asked-for amenities and warm welcomes from guest services staff and property teams whose mantra is “Here to Help.”  

A Focus on Retailers

Macerich views retailers as true partners, and their success as the animating focus for every effort companywide. From providing insightful research to sustained marketing support that drives traffic and sales conversion, Macerich offers lucrative platforms for retailer success, matching retailer priorities goal for goal.

“Working with Macerich to bring a new Neiman Marcus to Walnut Creek, CA was an unprecedented experience for us. Macerich proved to be not only a committed partner,
but a true champion on our behalf. We can’t wait to open this store and look forward to working with Macerich for years to come.”

Wayne Hussey, Senior Vice President, Properties & Store Development, Neiman Marcus

Strong Assets that Perform

Macerich invests in the vitality of its shopping centers, and brings operational excellence to each of its properties. The company also is delivering on a few, rare opportunities to expand or redevelop properties in unusually attractive settings.  
  • The successful fall 2009 opening of a new expansion for market-leading Scottsdale. Fashion Square, with Arizona’s first Barneys New York, Microsoft retail store and over 20 additional appealing brands, attests to the long-term potential of Arizona's avid consumers.
  • Macerich has transformed its Northgate shopping center in desirable Marin County, Calif., with new phases opening in 2010.  
  • A new Nordstrom will meet longstanding consumer demand in the robust market for Los Cerritos Center that bridges Los Angeles and Orange counties in Southern California.  
  • Broadway Plaza, in Walnut Creek in Northern California, is adding a long-desired Neiman Marcus to its roster of outstanding retailers, alongside expansion of its top-performing Nordstrom.
  • And, in Santa Monica, Calif., Macerich this year will unveil the exceptional re-creation of Santa Monica Place, an open-air, three-level destination property set amid some of the nation's strongest demographics in a world-famous locale.